Welcome to AnxietyCareShop, your trusted online source for anxiety and mental health support products. We are committed to providing you with high-quality products and exceptional service. This Shipping Policy outlines the details of our shipping process to ensure you have a smooth and hassle-free shopping experience.
Shipping Destinations:
- We currently offer shipping services to customers within the United States and Canada.
Processing Time:
- Orders placed with AnxietyCareShop are processed within 1-2 business days. Our team works diligently to ensure your order is prepared and shipped out as quickly as possible.
Shipping Methods:
- We offer a range of shipping options to cater to your preferences and delivery requirements. During the checkout process, you’ll be able to choose from available shipping methods based on your location. Our shipping methods include standard, expedited, and overnight options.
Shipping Rates:
- Shipping rates are calculated based on your location, chosen shipping method, and the total weight of the items in your order. You will be provided with accurate shipping costs during the checkout process before confirming your purchase.
Delivery Time:
- The estimated delivery time for your order will depend on your chosen shipping method and your location. While we strive to provide accurate delivery estimates, please note that actual delivery times may vary due to factors beyond our control, such as weather conditions and carrier delays.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-4 business days.
- Overnight Shipping: Estimated delivery within 1-2 business days.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package’s progress. You can also log in to your AnxietyCareShop account to view your order status and tracking information.
Order Packaging:
- We take great care in packaging your items to ensure they arrive in excellent condition. Fragile and sensitive products are securely wrapped and padded to prevent damage during transit.
Shipping Restrictions:
- Some products may have shipping restrictions or regulations based on your location. Please review the product details and any applicable restrictions before placing your order.
Shipping Updates:
- In the event of any unforeseen delays or issues with your order, our customer support team will reach out to you promptly to provide updates and assistance.
Shipping Costs and Taxes:
- Shipping costs are separate from the product prices and are subject to applicable taxes based on your location and local regulations.
- At AnxietyCareShop, we value your trust and satisfaction. If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact our friendly customer support team at enquiry@anxietycareshop.com. We’re here to assist you every step of the way.